In June 2025, a major Midea air conditioner recall was issued, affecting over 1.7 million units in the United States and nearly 46,000 in Canada. The issue? A drainage flaw in several U-shaped and U+ smart window air conditioners that promotes mold growth inside the units. As a result, the Consumer Product Safety Commission (CPSC) has urged consumers to stop using the affected models and request a refund or repair. Here’s what you need to know and how to take action.
✩✩ Key Takeaways
- Recalled Midea air conditioner units: ~1.7 million (U.S.) + 45,965 (Canada)
- Products involved: U-shaped and U+ smart window units (8,000–12,000 BTU)
- Sold between: March 2020 and May 2025
- Cause: Inadequate drainage leads to air conditioner mold growth
- Health risks: Respiratory symptoms (coughing, allergies, sore throat)
- Resolution: Refund, technician repair, or DIY fix kit
- Sold at: Amazon, Costco, Home Depot, Best Buy, Walmart ($280–$500 range)
Why Were These Recalled Midea Air Conditioners a Health Risk?
The hallmark of the Midea U and U+ series is their innovative, quiet U-shaped design. But a critical flaw in condensate drainage means water pools at the base—creating the perfect environment for mold inside the air conditioner. This can release mold spores into indoor air, leading to respiratory health issues, especially for people with allergies, asthma, or weakened immune systems.
At least 152 consumer reports were filed, including 17 cases where people experienced symptoms related to mold exposure.
Which Models Are Affected?
The Midea air conditioner recall affects all U-shaped and U+ models with the following features:
- Cooling capacity: 8,000 BTU, 10,000 BTU, and 12,000 BTU
- Brand labels: Midea, Frigidaire, Insignia, Comfort Aire, Danby, Keystone, Mr. Cool, Perfect Aire, Sea Breeze
- Sale period: March 2020 through May 2025
These units were commonly purchased online and in major retailers like Costco, Amazon, and Walmart.
How to Check If Your AC Unit Is Included
To determine if you own a recalled Midea air conditioner:
- Locate the model/serial number label on the front-right side of the unit.
- Visit CPSC.gov and search for Recall 25-320.
- Enter your model and serial number in Midea’s online checker.
- Visually inspect your unit for mold or standing water.
What Are the Health Risks from Mold Exposure?
Mold exposure from an air conditioner can cause a range of symptoms, including:
- Persistent coughing or sneezing
- Sore throat and nasal congestion
- Asthma aggravation
- Eye or skin irritation
- Fatigue or respiratory infections in extreme cases
If you or your family members experience any of the above and suspect your AC is the cause, discontinue use immediately.
What Should Customers Do (Refund or Repair)?
Affected consumers have two main options for a Midea air conditioner recall fix:
Option 1: Request a Refund
- Visit the official Midea recall page.
- Submit your serial number and proof of purchase (if available).
- Choose a prorated or full refund, depending on the unit’s age.
- Ship the unit back (prepaid) or submit a photo with the power cord cut.
Option 2: Request a Repair
- Schedule a free technician visit, or
- Order a DIY repair kit, which includes a drain plug and bubble level.
Important: Stop using the unit until the issue is resolved to prevent mold exposure.
What Does This Mean for the AC Industry?
This recall highlights the challenges of balancing innovative design with reliability. The U-shaped window AC category, praised for reduced noise and energy savings, now faces increased scrutiny over moisture control.
Brands like Daikin, LG, Puremind, and Mitsubishi may benefit from Midea’s misstep, especially if their designs prioritize mold resistance and drainage engineering.
Midea vs. Competitors
| eature | Midea U/U+ | LG / Daikin / Puremind / Mitsubishi |
|---|---|---|
| Drainage System | Flat-bottom, poor drainage | Sloped designs with water runoff channels |
| Reported Mold Issues | 152+ consumer reports | None known |
| Recall Action | Refund or repair offered | No active recalls |
| Noise Level | Quiet U-shaped design | Comparable or quieter |
Safe Alternatives to Recalled Units
If you’re searching for safe air conditioners in 2025, consider:
- Daikin: Known for innovative climate control and anti-mold engineering
- LG Dual Inverter: Self-cleaning, quiet, energy-efficient
- Mitsubishi Electric: High-end split systems with mold-proof tech
- Puremind: Budget-friendly options with improved drainage in newer models
- Ambiano portable air conditioners (sold by Aldi): No current recalls
What to Look for in a Safe Air Conditioner
When shopping for your next AC unit, prioritize:
- Proper slope drainage design (to avoid water pooling)
- Antimicrobial coatings on filters and coils
- Dry mode or auto-clean function
- Removable and washable filters
- Transparent recall history and customer support
Buyer Advisory: What Homeowners and Distributors Should Do
Homeowners:
- If you own a U or U+ model: stop using it immediately.
- Use the Midea recall portal to request repair or refund.
- Monitor family members for symptoms of mold exposure.
Distributors and Retailers:
- Check all inventory for affected models.
- Notify customers who may have purchased impacted units.
- Offer guidance and alternatives, especially in light of rising searches like “hvacinriverview.com air conditioner repair” and “midea air conditioner recall fix.”
FAQ
Is my Midea U-shaped AC recalled?
Yes, if it’s a U or U+ model sold between March 2020 and May 2025. Check the serial number on Midea’s recall page or at CPSC.gov.
What are symptoms of mold exposure from AC?
Symptoms include coughing, sneezing, sore throat, wheezing, and allergic reactions. Prolonged exposure can lead to more serious respiratory issues.
How do I request a refund from Midea?
Submit your model/serial number through the recall portal, then either return the unit or provide proof of destruction (e.g., cut cord photo).
Are Ambiano or Aldi portable air conditioners affected?
No. The recall only affects Midea-manufactured U and U+ window models. Units like Ambiano or Aldi portable air conditioners are not involved.
Can I still use my unit while waiting for the repair?
It’s not recommended. Stop using it immediately to avoid mold exposure, especially in humid climates.
Stay safe, stay informed—and when in doubt, opt for an air conditioner with mold-resistant design in 2025.